◄ Logging in ◄ Logging in using your username and password
Two-factor authentication
After logging in, your account may require two-factor authentication. You can use the DeepUnity PACSonWEB authenticator app or enter an additional code (One-Time-Password or OTP) to confirm your login. We advise you to use the DeepUnity PACSonWEB Authenticator app for two-factor authentication, as it is the most secure option.
Once you have received your code,
1. type the 6-digit code into the One-Time-Password field in the OTP dialog.
Your OTP is sent to your mobile phone or e-mail address, depending on your user settings.
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Tip:

If you check the Remember this browser for 30 days box, you will not be required to enter a one-time password for 30 days when you log in from the same machine using the same browser.
2. Click Continue.
You now have access to all studies you have requested and that have been shared with you.
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Important!

The OTP code is only valid for 20 minutes.
You can have a new code sent from this screen, by clicking Resend One Time Password. Only the last received code can be used.
If the One-Time-Password code is entered incorrectly, you will not be logged in.
If an incorrect OTP is entered 5 consecutive times, the account will be locked.

Configuring your two-factor authentication method

If you have not yet configured your two-factor authentication method, when logging in, a pop-up dialog will require you select your choice of 2FA. You can choose from the following options:
• Time-based One-Time-Password from app: Authenticate using the DeepUnity PACSonWEB Authenticator app (Two-factor authentication through Authenticator app).
• One-Time-Password by SMS: The code will be sent to your mobile phone if your mobile phone number is registered with your account.
◦ If your mobile phone number has not been registered with your account, you will receive the code to your e-mail once. After logging in, you will have the possibility to register your mobile phone number.
• One-Time-Password by e-mail: The code will be sent to your e-mail.
You can change your two-factor authentication method from your User settings (User settings > My Account > Security).